Frequently Asked Questions (FAQs)
At Doylestown Animal Medical Clinic, we know that pet parents often have questions about their companion’s care. Below you’ll find answers to some of the most common questions we receive. If you don’t see what you’re looking for, feel free to contact our friendly team — we’re here to help.
How can I schedule an appointment?
You can request an appointment online through our convenient Appointment Request Form or by calling our clinic directly. For urgent care or time-sensitive matters, we recommend calling us at (215) 345-7782 to ensure timely service.
Do you offer urgent or same-day appointments?
Yes! We offer urgent care and same-day sick visits based on availability. If your pet is ill or injured, please contact us as early as possible during business hours. Although we are not a 24-hour emergency facility, we strive to accommodate urgent needs promptly.
What species do you treat?
We primarily provide veterinary care for:
- Dogs
- Cats
If you’re unsure whether we can help with your pet’s specific needs, feel free to give us a call.
What services do you offer?
Our full-service animal hospital in Doylestown, PA offers a wide range of services, including:
- Wellness & Preventative Care
- Surgery
- Dental Care
- Urgent Care / Sick Visits
- Integrative Medicine
- Canine Reproductive Services
To learn more, visit our services page.
Are you accepting new clients?
Yes, we welcome new clients and patients! Please complete our New Client Form prior to your first visit to help us serve you efficiently.
What payment options do you accept?
We accept:
- All major credit cards
- Cash and checks
- CareCredit®
- Pet insurance reimbursements
Payment is due at the time of service. Visit our Payment Options page for more details.
Do you accept pet insurance?
Yes, we work with all pet insurance providers. Although we do not bill insurance companies directly, we provide detailed invoices to assist you in filing claims for reimbursement.
What is your cancellation policy?
We kindly ask that you notify us at least 24 hours in advance if you need to cancel or reschedule your appointment. This allows us to accommodate other patients in need of care.
What should I bring to my pet’s first visit?
For your first appointment, please bring:
- Completed New Client Form (or you may complete it online)
- Your pet’s medical and vaccine records
- Any medications or supplements your pet is currently taking
If you’re transferring from another veterinary clinic, let us know — we’re happy to request records on your behalf.